In a health application I am working on, each application’s user has assigned roles. Continue reading…
Tag: User Experience Design
Product support team as a resource
Tagged in product support, Usability, User Experience Design
I am currently working on improving the user experience of a healthcare application Continue reading…
iOS7 Phone Application Review
Tagged in Apple, Mobile Application, User Experience Design
I recently updated my iPhone to Apple’s newest operating system, iOS7. This update brought significant changes to the iPhone Continue reading…
Help your users help you!
Tagged in form design, User Experience Design
In recent years there has been an increase in the use of online petition tools for environmental and social issues. A few weeks ago, I received an email urging me to submit a comment to my representative using one of these tools. Continue reading…
Why user testing matters
Tagged in User Experience Design, User testing
User experience theory applies to just about everything in our daily life, even something as simple as a Brita water pitcher Continue reading…
Improving Form Interaction –Tip to Eliminate User Frustration
Tagged in Help File, Usability, User Experience Design
I recently worked on integrating the “help” function into online forms for a website. As I was doing this, I realized that, in some instances, small changes to the form structure could eliminate the need for “help” text in certain fields, thus decreasing user frustration and increasing submission rates. Continue reading…
Apple’s iOS6 Questionable Change
Tagged in Apple, Usability, User Experience Design
A few weeks ago, I finally updated my iPhone 4S with the new operating system, iOS6. I quickly discovered many new features, most of which enhanced my experience as a user. However, one particular change has made me question Apple’s understanding of the user experience. Continue reading…
Improving Form Interaction – Integrating Help
Tagged in Help File, Usability, User Experience Design
A few months ago, I read “Web Form Design” by Luke Wroblewski, and then had the opportunity to hear him speak at the UI16 conference. I was hooked on what he had to say because, for the last three years, I have been responsible for designing web forms for a large-scale website. Part of my work is to enhance user experience and improve form submission rates. As Luke puts it “…forms make or break the most crucial online interactions” for user activities such as checkout, registration, and data input. Continue reading…
Little Things Matter
Tagged in Case Study, Usability, User Experience Design, User testing
I was recently surprised to learn just how much little things matter when creating a seemingly small item on a website. Continue reading…