I am currently working on improving the user experience of a healthcare application Continue reading…
Tag: Usability
Improving Form Interaction –Tip to Eliminate User Frustration
Tagged in Help File, Usability, User Experience Design
I recently worked on integrating the “help” function into online forms for a website. As I was doing this, I realized that, in some instances, small changes to the form structure could eliminate the need for “help” text in certain fields, thus decreasing user frustration and increasing submission rates. Continue reading…
Apple’s iOS6 Questionable Change
Tagged in Apple, Usability, User Experience Design
A few weeks ago, I finally updated my iPhone 4S with the new operating system, iOS6. I quickly discovered many new features, most of which enhanced my experience as a user. However, one particular change has made me question Apple’s understanding of the user experience. Continue reading…
Improving Form Interaction – Integrating Help
Tagged in Help File, Usability, User Experience Design
A few months ago, I read “Web Form Design” by Luke Wroblewski, and then had the opportunity to hear him speak at the UI16 conference. I was hooked on what he had to say because, for the last three years, I have been responsible for designing web forms for a large-scale website. Part of my work is to enhance user experience and improve form submission rates. As Luke puts it “…forms make or break the most crucial online interactions” for user activities such as checkout, registration, and data input. Continue reading…
Little Things Matter
Tagged in Case Study, Usability, User Experience Design, User testing
I was recently surprised to learn just how much little things matter when creating a seemingly small item on a website. Continue reading…
Case Study: The Importance of User Testing
Tagged in Case Study, Usability, User Interface Design, User testing
A recent project of mine involved the development of a new internal application for thousands of users within an agency to create and publish their curriculum vitas (CV). The development team was small – just three developers, one designer (me), and two project managers. I began by meeting with the developers and project managers to obtain the specific requirements for this application. I then created the static mock-ups and, following the approval of these mock-ups by the project manager, the developers built the application. Continue reading…