I simplify the complex
Background This networking software connects to network devices using specific commands that users add to the “command” folder. Previously, these commands were built by the user using a combination of different tools. Our goal was to streamline this process by … Read more
Assignment Introduce a user-centered approach to a 12 year-old health web application and a user experience design process to the team. This application and team had never benefited from a dedicated User Experience designer. My Role Led the redesign … Read more
Background Until recently, network engineers who manage big and small networks across cities, states, and continents did not have a way to visualize their managed network as a dynamic diagram. The only option was to create a Visio diagram, into … Read more
Assignment: A research library housed within a large federal agency wanted to move its website from a sharepoint environment to a Drupal content management system. My UX team was tasked with producing a comprehensive usability analysis of the existing website … Read more